SAGUIN, Kidjie Ian. Critical Challenges in Implementing the Citizen’s Charter Initiative: Insights from Selected Local Government Units. Philippine Journal of Public Administration, [S.l.], v. 57, n. 1, p. 30-57, mar. 2017. ISSN 3028-1296. Available at: <https://www.journals.upd.edu.ph/index.php/pjpa/article/view/5588>. Date accessed: 29 aug. 2025.